Shipping policy

Shipping Policy

Thank you for shopping with us! We’re committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Processing Time

All orders are processed within 1–5 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

Delivery times are estimates and may vary due to external factors such as weather, holidays, or carrier delays.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your order through the carrier’s website or by clicking the link in your shipping confirmation.

Lost or Damaged Packages

If your package is lost or arrives damaged:

  • Contact us at alexysmaliga@hearthhandmadecrochet.store within 7 days of delivery.

  • Please include your order number and any relevant photos (if applicable).

  • We’ll work with you to resolve the issue as quickly as possible.

Address Issues

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Questions?

If you have any questions about your order or shipping, feel free to reach out to us at alexysmaliga@hearthhandmadecrochet.store . We’re happy to help!